Current Status
| YELLOW | FedEx has a known issue with their Rate API, ongoing since Tuesday evening (09.01.2026) and confirmed by FedEx support this morning. Sites on the shared PageDNA FedEx account may see intermittent failed rate quotes that recover within a few minutes; sites with their own FedEx credentials and UPS rates are unaffected. |
| GREEN | OK |
Scheduled Maintenance
| Wednesday 8pm-11 PM Pacific Updates generally posted by Tuesday 5 PM | No maintenance planned |
| Weekend — default Sunday 8:00 AM Pacific, other weekend times as scheduled based on activity Updates generally posted by Thursday 5 PM | No maintenance planned |
Support Contact Information
| Support Hours 6:00 AM-5:30 PM Pacific Monday through Friday. | Email Success@PageDNA.com or call +1 (888) 472-4336 x4. |