Professional Services

Overview: PageDNA offers a host of professional services for its customers ranging from assistance configuring your storefront, to help with artwork and templates, to advanced integrations with third party software platforms. We also provide ongoing training to insure that our customers stay current with the software offering or if they just want to refresh their existing knowledge base.

Production Services: Do you have more projects than people? Complex variable print? Let our experienced support take it off your hands. We will be happy to provide quotes for your next opportunity -- just ask us.

Data Services: Import & export data to keep your websites running smoothly with minimum effort. We can automate nightly import feeds and even provide just-in-time data feeds.

Third-Party Integration: Interface with large enterprises via Ariba Punchout (ERP), Single-sign on (SSO), and other XML data exchange protocols to comply with enterprise ordering requirements. Interface with your own accounting and backend systems to save keystrokes and avoid transcription errors.

Training: We offer training to customers at all skill levels and in a wide range of formats. These include realtime interactive online training via WebEx, an ever expanding collection of video tutorials, and our written Help documentation. You can also purchase additional individualized training session packs starting at $250.

Q&A

How much can I do myself?

Most customers configure their own storefronts and catalog items. Our staff can provide a nice backstop for more technical issues or to assist you when you are short on time or personnel to accomplish a specific goal.

Why does PageDNA offer professional services?

Because some customers lack the time, personnel, or the skills to do it themselves.

What skills do I need to succeed?

Basic understanding of the PageDNA storefront configuration menu for most options. For Variable Data, knowledge of prepress applications and concepts is critical. For Quotes & Quotes Plus, knowledge of your internal cost estimating is critical.

What is your rate for production services?

$100/hour.

How long does it take to build a typical storefront?

Most storefronts can be built in 1-2 weeks. Please check with staff to find out lead times.