Professional Services for Web-to-Print
Overview:
PageDNA offers a host of professional services for its customers ranging from storefront configuration, to artwork preparation and template building, to advanced integrations with third party software platforms. We also provide ongoing training to insure that our customers stay current with the software offering or if they just want to refresh their existing knowledge base.
Production Services:
Do you have more projects than people? Complex variable print? Our experienced staff can help. We provide a written quote and a timeline before we begin so you can be assured that your project will be on time and within budget.
Data Services:
Import & export data to keep your storefronts running smoothly and in-sync with other systems with minimum effort. We can automate nightly import feeds and provide just-in-time data feeds.
Third-Party Integration:
Work seamlessly with large enterprises via cXML, Single-Sign On (SSO), and other XML data exchange protocols. Interface with your own accounting and backend systems to save keystrokes and avoid transcription errors.
Training:
We offer training to customers at all skill levels and in a wide range of formats. These include group online training via GoToMeeting, video tutorials, and a comprehensive documentation library. Individualized training sessions are also available for a fee.
Q&A
How much can I do myself?
The PageDNA storefront application is completely self-configurable.
What tools do I need?
You will need a modern browser (Safari, Chome, Firefox, IE 7 or better), a high-speed internet connection, and native publishing applications to prepare artwork as necessary for variable print items.
What skills do I need to succeed?
A working knowledge of the PageDNA storefront application is essential. For variable print, pre-press application experience is critical. For Quotes storefronts, knowledge of your internal cost estimating is critical.
Why does PageDNA offer professional services?
Because some customers lack the time, personnel, or the skills to do it themselves.
What is your rate for production services?
$100/hour.
How long does it take to build a typical storefront?
Actual storefront configuration times are measured in hours or a few days. Having said that; collecting specs, preparing artwork, communicating with customers, and testing can take more time. Our experience is that a typical storefront configuration from beginning to end takes 1-2 weeks. Please check with staff to find out lead times.